Privacy

Privacy and Cookie Statement Emerce

Privacy statement

To Emerce your privacy is of great importance. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we aim to explain what we do at Emerce with the information we receive about you.

If you have any questions or want to know exactly what we keep track of, please contact us.

Your account
On some pages of our websites you will be asked to register first. You will be asked to enter information about yourself and choose a username. With this information we create an account, on which you can log in with that username and a self-chosen password.

To create an account, we use your name and address, company name, position, telephone number, email address, gender, date of birth and IP address. We do this based on your consent. 

We keep this information up to three months after you have canceled the account. We store the information so that you do not have to enter all your data repeatedly and we can contact you more easily if necessary. You can change your account information whenever you want.

Handling orders
If you place an order with us, we use your personal data to handle the order to our best ability. We may then transfer your personal details to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

Therefor we use your name and address, company name, telephone number, billing address, email address, payment details and IP address. We need this because of the contract we conclude with you. We store this information until the order is completed and seven years thereafter (which is the legal storage obligation).

Magazine
We have a magazine. In this magazine we keep you informed six times a year about the latest trends in online business, media and marketing. If you take out a paid subscription with us for our Emerce magazine, we use your personal data to process the payment.

Therefor we use your name and address, company name, telephone number, billing address, email address, payment details and IP address. We need this because of the contract we conclude with you. We keep this information until you cancel the subscription and seven years thereafter (that is the legal storage obligation).

Contact Form
If you send us an email for a question, we will answer it as soon as possible. Therefor we use your name and address, company name, telephone number and email address. Sending such an email to us implies the permission for usage of these data. We keep this information until we are sure that you are satisfied with our response and six months thereafter to have easy and fast access to this information in case of subsequent questions. It enables us as well to train our customer service to perform even better.

Newsletter
You can subscribe to one or more of our newsletters. They give you the latest news, tips and information about our products and services. You can cancel this subscription at any time. Each newsletter contains an unsubscribe link. You can also unsubscribe via your account.

Your email address will only be added to the list of subscribers with your explicit permission. This data is kept for up to three months after you cancel the subscription.

When we send you a newsletter with links to white papers, and you download one by following the link, as a courtesy we already fill in the fields with your first name, last name and email address. The Publisher of the white paper will not be provided with these data unless you separately provide your permission.

Options for reactions
You can leave a comment under published messages. Your name and any website will be mentioned. To keep the discussion intact, once the response is published it cannot be deleted anymore. We can change your name on request.

Publicity
We would like to send you information about offers and new products or services. We do this:

You can object to this advertisement at any time. Each advertising message explains how to do that. Every e-mail contains an unsubscribe link. You can also pass this on via your account. With telephone advertising you can indicate this when you receive a call.

This advertising can be our own or our partners’.

Ads
Our website displays advertisements. We look at whether people like it, and use that information to only make fun or interesting advertisements and offers in the future. For more information, please see our cookie table.

Providing data to other companies or institutions
We may provide your personal information to other companies or institutions because:

The following third parties process your personal data:

We cooperate with certain companies. There is the possibility that our partners receive your personal data. They ensure that the advertisements contain as many interesting or fun offers as possible. It enables them to send you publicity and / or approach you with interesting sales offers. There is an agreement that you can always unsubscribe and that they will be obliged to erase your data.

If you wish to purchase whitepapers or services from third parties via our website, we provide these parties with certain personal details such as your name, company, position and email address. We will always report in advance which information is provided and which third
party (s) it concerns. Filling in your personal details implies consent for this transfer.

Cookie statement

We use cookies on our websites. A cookie is a simple small file that is sent along with pages from this website and is stored by your browser on the hard drive of your device. The information stored therein can be sent back to our servers on a subsequent visit. When you visit our website, we display a cookie banner. With this we request permission for the use of cookies. Here you can indicate which cookies you do or do not allow on our website. You can always easily withdraw your permission via the banner.

Which cookies does Emerce use?

Functional cookies
In the first place, Emerce uses functional cookies. A functional cookie has purely technical functionality. Our website will not function properly without these cookies.

Analytics cookies
Emerce uses analytics services to collect statistics about the use and visit of the website. This data is analyzed by the provider of these analytics services and the results are provided to Emerce. In this way Emerce gains insight into how the website is used and can use this data to adjust the website and / or its services if necessary.

We have made our analytics services as privacy-friendly as possible. That means that we have taken the following measures to protect your privacy:
– we have concluded a processing agreement with the provider of the analytics service;
– we have agreed with the provider of the analytics service that the data may not be used for other purposes.

Tracking cookies
Tracking cookies are placed to identify the website visitor. These tracking cookies can also be placed from external domain names by other parties. If you choose this, we and third parties will place cookies for advertising purposes. This makes it possible, for example, to make advertisements from us outside this website more relevant to you and to measure the reach thereof. For this we use scripts from third parties such as Facebook and LinkedIn. If you prefer not to do this, make another choice.

A tracking pixel is an electronic file (size normally 1 pixel x 1 pixel) that is placed in an email (for example our newsletter). By using a tracking pixel we can see if an email is being read.

Cookies overview
The table below provides an overview of the cookies used on our website:

 

Cookie Supplier Description Cookie type Retention period
Cookiecontrol CIVIC This cookie is set to remember the user’s preferences regarding his / her cookie preferences in the cookie banner. 90 days
_ga Google Tag Manager / Google Analytics Registers a unique ID that is used to generate statistical data about how visitors use the website for the purpose of improving the website. http 2 years
_gid Google Tag Manager / Google Analytics Registers a unique ID that is used to generate statistical data about how visitors use the website for the purpose of improving the website. http 1 day
_gat Google Tag Manager / Google Analytics Registers a unique ID that is used to generate statistical data about how visitors use the website for the purpose of improving the website. http 10 minutes
_fbp Google Tag manager Used by Facebook to improve the relevance of advertising campaigns. These cookies are only placed if you give permission. http 3 months
test_cookie Doubleclick (Google) Test_cookie is placed by Google to check whether your browser supports cookies. http 1 day
_hjid Hotjar This cookie ensures that behavior on subsequent visits to the same site is attributed to the same user ID. This is used to see how website visitors use the Emerce website so that Emerce can improve it. http 1 year
_hjIncludedInSample Hotjar This cookie ensures that behavior on subsequent visits to the same site is attributed to the same user ID. This is used to see how website visitors use the Emerce website so that Emerce can improve it. http 1 year
__sqra Sooqr This cookie is used to make the search function on Emerce.nl work properly werken. http 2 years
__sqrb Sooqr This cookie is used to make the search function on Emerce.nl work properly. http 2 years
__sqrc Sooqr This cookie is used to make the search function on Emerce.nl work properly. http 2 years
__cfduid Sooqr This CloudFare cookie is used to increase the page speed. http 1 year
__hstc Hubspot This cookie tracks website visitors and helps Emerce to see how website visitors use its website so that they can improve it and is used to detect and keep malicious website visitors from the website. http 13 months
hubspotutk Hubspot This cookie is used for submitting forms on the website, for deduplicating contacts. http 13 months
_cfduid Hubspot This CloudFare cookie is used to increase the page speed. http 1 year
__hssrc Hubspot This cookie is set to determine whether a website visitor has restarted the browser. http end of session
__hssc Hubspot This cookie follows the session of the website visitor. http 30 minutes
lang LinkedIn Remembers the language version of a website selected by the user. http end of session
userMatchHistory LinkedIn The cookie is used to track the website visitor across multiple websites, in order to ultimately be able to advertise more effectively. http 6 months
lidc LinkedIn Used by LinkedIn to track the use of “embedded service”. http end of session
bcookie LinkedIn Used by LinkedIn to track the use of “embedded service”. http 2 years
bscookie LinkedIn Used by LinkedIn to track the use of “embedded service”. http 2 years
adhese2 Adhese The cookie is used for data analysis and frequency caps. This allows Emerce to keep track of the number of unique visitors and the number of times a specific advertisement has already been delivered to a specific visitor. http 30 days
fr Facebook Used for advertising purposes. Is placed on websites with a Facebook social plug-in. http 1 year
_fbp Facebook Used by Facebook to improve the relevance of advertising campaigns. These cookies are only placed if you give permission. http 3 months

 

Social media buttons
Buttons are included on our websites to promote (“like”) web pages or to share them on social networks such as LinkedIn and Facebook. These buttons work with pieces of code that come from Facebook or LinkedIn itself. Cookies are placed using this code and cookies are used by these third parties. Please read the privacy statement of Facebook or LinkedIn (which can change regularly) to read what they do with your (personal) data that they process via these cookies. The information is transferred to and stored by Facebook and LinkedIn on servers in the United States. LinkedIn and Facebook adhere to the Privacy Shield principles and are affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

Enable and disable cookies
You can disable the placement of cookies via the browser. More information about switching on and off and removing cookies can be found in the instructions and / or with the help function of your browser. When you visit our website, we display a cookie banner, with which we request permission for the use of cookies. Here you can indicate which cookies you do or do not allow on our website. You can always easily withdraw your permission via the banner.

Security
Security of personal data is very important to us. We ensure that your data is properly secured with us. We always adjust the security and pay close attention to what can go wrong. You can read in our separate security policy how we protect your privacy.

Changes to this privacy statement
When our website changes, or we change our services, we must of course also adjust the privacy statement. Do always check the date below and check if there are new versions. We will do our best to announce changes separately.

View and change your data
If you have questions or want to know which personal data we have about you, you can always contact us. Find our contact details below.

You have the following rights:

Please note that you always clearly indicate who you are, so that we can be sure that we do not modify or delete data from the wrong person. We will respond to your request within 30 days.

File a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisor. This service is called the Dutch Data Protection Authority.

Contact details
Emerce BV
Willem Fenengastraat 4-B
1096 BN Amsterdam
privacy@emerce.nl
020-760 72 00