Industry Wire

Travelport lanceert verbeterde versie van Travelport Mobile Agent

Travelport, toonaangevend e-commerce platform met distributie-, technologie- en betalingsoplossingen voor de reis- en toerismebranche, heeft een vernieuwde versie van zijn populaire Travelport Mobile Agent (TMA)-app gelanceerd. De tool biedt reisbureaus verschillende nieuwe features. De mobiele app die ontwikkeld is in samenwerking met TTS – een actief lid van het Travelport Developer Network – stelt reisagenten in staat om boekingen voor hun klanten te maken vanaf mobiele apparaten. De app werd voor het eerst gelanceerd in 2011 en is wereldwijd inmiddels meer dan 41.500 keer geïnstalleerd. 

Het volledige Engelstalige persbericht vindt u hieronder. 

Travelport Launches Enhanced Version of Travelport Mobile Agent 
Latest release introduces new functionality and heightened efficiency for travel agents 

Travelport, a leading travel commerce marketplace providing distribution, technology, payment and other solutions for the $7 trillion global travel and tourism industry, has launched an upgraded version of its popular Travelport Mobile Agent (TMA) tool introducing a range of new features and functionality for its agency users.  The mobile app which was developed in partnership with TTS, an active member of the Travelport Developer Network, allows travel agents to make bookings for their customers from handheld devices. It was first launched in 2011 and now has over 41.5k installations globally. 

Version 3.0 of Travelport Mobile Agent includes new features which were implemented as a result of user feedback and are all designed to enable agents to provide superior customer service. TMA 3.0 will be available for download from the Apple App Store and Google Play from July 30th.
Continuing to support the critical features of the original TMA, including full integration with Apollo, Galileo and Worldspan platforms and available on iOS and Android devices, the new version enhancements include:

– Improved user-friendly interface and graphics delivering easier navigation and faster information access, improving user productivity.
– Enhanced content with improved data allowing users to access more detailed information about particular responses displayed on the screen.
– Faster travel platform response to command entries.
– Customizable quick keys, PKeys, history and passenger name record (PNR) are stored in the cloud, allowing the information to be synchronized and available on multiple devices. 
– Integration with Travelport’s, Travelport ViewTrip itinerary tool, providing instant access to the itinerary.
– Newsfeed with relevant travel articles.

Chris Zando, VP of Partnerships and Alliances, Travelport commented “We continue to listen and act on the feedback received from our agent network, and redefine the offerings we provide helping them to deliver exceptional service to their customers. This further enhances the role Travelport now uniquely plays in the global travel distribution chain.”

Rui Figueiredo, COO at TTS commented on the new release, “Here at TTS, thinking about product innovation is not only a key element of our strategy, but  something we consider on a daily basis to better serve our customers, and a value we live by. Travelport Mobile Agent 3.0 offers exactly that: a set of new functionalities optimized to enhance the user experience and to help the travel agents considerably increase their productivity.”
Travelport fosters an open platform, and Travelport Universal API™ offers developer partners new standards in connectivity, integration and design. This flexible access to unrivalled content and services results in next generation travel tools and mobile apps, created by Travelport and unique developer partners within their network.

About Travelport
 
Travelport is a leading travel commerce marketplace providing distribution, technology, payment and other solutions for the $7 trillion global travel and tourism industry.  With a presence in over 170 countries, approximately 3,600 employees and 2013 net revenue of $2.1 billion, Travelport is a privately owned company comprised of:

Our Travel Commerce Platform, through which we facilitate travel commerce by connecting the world’s leading travel providers with online and offline travel buyers in our proprietary business to business (“B2B”) travel commerce marketplace.   As travel industry demands evolve, we are utilizing our Travel Commerce Platform to redefine the electronic distribution and merchandising of airline core and ancillary products, as well as extending our reach into the growing world of travel commerce beyond air, including to hotel, car rental, rail, cruise-line and tour operators. In addition, we have leveraged our domain expertise in the travel industry to design a pioneering B2B payment solution that addresses the needs of travel intermediaries to efficiently and securely settle travel transactions. We also utilize the extensive data managed by our platform to provide an array of additional services, such as advertising solutions, subscription services, business intelligence data services, and marketing-oriented analytical tools to travel agencies, travel providers and other travel data users. 

Our Technology Services, through which we provide critical IT services to airlines, such as shopping, ticketing, departure control and other solutions, enabling them to focus on their core business competencies and reduce costs. We manage reservations, inventory management and other related critical systems for Delta Air Lines.

About TTS – Travel Technology & Solutions 
TTS is a global leading player in the development of innovative solutions for the travel and tourism industry. Operating in more than 70 countries in 5 continents, managed through 3 offices – Miami, Lisbon, Barcelona – TTS develops technology solutions for travel agents, consolidators, airlines and corporations. TTS is also a Travelport Partner, belonging to the Travelport Developer Network.

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